Birthday Party FAQ

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Private Play

Week Day Afternoon Play $135

• Tuesday - Friday

• 90 Minutes Private Facility Rental

• Admission for 12 kids

• No set up, no decor. 

• Please contact us to RSVP.

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Week Day Basic $250

• Tuesday - Friday

• 2 Hour Private Facility Rental 

• 15 minute prior party to set up

• Admission for 12 kids

• DIY Decor & Food *Party theme must align with our business-of-faith policies.

• No Halloween, vampires, labubu or witches themes. 

• *Contact us to upgrade to plus package

Basic Party Package $400

• Saturday & Sunday

• 2 Hour Private Facility Rental 

• 15 minute prior party to set up

•  Admission for 12 kids

•  DIY Decor & Food *Party theme must align with our business-of-faith policies.

• No Halloween, vampires, labubu or witches themes.

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Plus Party Package $500

• Saturday & Sunday

• 2 Hour Private Facility Rental 

• 15 minute prior party to set up

• Admission for 12 kids

• Themed Decorations & Tableware from our collection (See Party page for themes)

• Grippy socks for 12 kids

•  Juice boxes for 12 kids

• DIY food 

  

Booking Policy:

-To secure party date, FULL amount paid upfront. No refunds 

-Per medical emergency occur of host immediate family, we will rebook your party. 

Q. What age is your venue for?

A. We cater to children ages 1-6 

Q. Can my older child play at the party?

A.  Yes! Private events, all children may play. 

Q. How many guest can I invite? A. 

Fortmill -50 Guest/ 12-16 children

Chester- 40 Guest/ 10-12 children

Q. Can I come in early/stay late to decorate/clean up? 

A. You may arrive 15 minutes prior to the party to set up. If you would like more time, if the

schedule allows we may allow additional time for an additional charge. Please understand

that parties are back to back and we must stick to the schedule. If you would like extra time,

please contact us prior to the party to see if it can be arranged.  

Q. We hired a party planner/cake decorator/ balloon contractor, can they come set up

early?

A.  They may arrive 15 minutes prior to your party. If you would like to purchase extra time

and we

have it in the schedule contact us. If we do not, we recommend shortening your party on the

invitation. 

Q. Can I sign waivers beforehand? 

A.Yes, You can print them off of our website and bring them in. It is under the tab "MORE".

One waiver per family.

Q What if I have signed the waiver before? 

A. We require a new waiver for every party. Write names, sign and date. One waiver per family.

Q. Can I bring in a backdrop/decoration?

A. Yes, however the only thing that may be used to hang from our walls is

Gift Scotch or painters tape.

Q. How many tables and chairs do you provide? 

A. Fort Mill-2 tables, 12 chairs, coffee bar and cubby seating. You may bring extra if

needed.

Chester- 2 Tables, 12 chairs, Coffee bar and cubby seating.

Q. How are the tables and chairs set up? 

A. Tables are set up in banquet style.  One table is used for food under Coffee 

Bar (available to use).  Option to seat 16 max.  

Q. Do you allow outside food to be brought in?

A. Of course, what is a party without food or cake?! No alcohol, please.

Q. Do you have a fridge/freezer I can use?

A. We do not have an available fridge or freezer, you may bring in an ice chest.​

Q. Can I bring a crock pot/warmer or chaffing dish?

A. No. We do not have a safe place to plug them in/ or allow open flames.

Q. Can I do a smash cake?

A. Absolutely, we kindly request that you provide clean up from a cake smash.

Q. Can I wear my shoes upstairs? 

A.  Socks are required in the play rooms and play structure for kids and adults. Adults can

wear regular socks while kids must to wear grippy socks.​

Q. Can I bring music to play?

A.  Yes, we have a bluetooth speaker you can use. We ask for family friendly music to be played.

No cursing or slurs of any kind. 

Q. Can I bring Alcohol? A.  Alcohol is not allowed on the premises. 

​Q. Is food/drink allowed in the playrooms/play structure?  

A. All food must stay in cafe area.

Q. Will there be a Party Host? 

A. No, you have complete freedom to plan & organize your party. There will be a receptionist

to welcome 

your guest, have them sign the waiver and explain the rules. They will also be happy to help

set up your party and pack up. ​

​Q. Can I bring a Sensory Table? A. No

Q. Do I need to bring clean up supplies? A. No, we will take care of the clean up for you! 

Q. Can I light a candle? A. Yes, you may!